|
Follow Us: 
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| |  | Truffles and Mushrooms | Home » » FungusAmongUs, Whole Black Truffles, 1.75-Ounce Jar | | | | | | | Description: | | Italian Whole Black Truffles - During harvest, our truffle gatherers do not differentiate between large or small truffles because the smallest truffles are as delicious and valuable as the large. We can offer these delicious morsels because we have developed a special method of preservation that assures these delectable truffles retain their delicate and unique flavor. Use in any recipe; whole, sliced or diced as needed. | | | Features: | |
• Truffles
• Gourmet
• All Natural
| | | Product Details: | | | Product Length:
| 2.15 inches | | Product Width:
| 2.15 inches | | Product Height:
| 2.25 inches | | Product Weight:
| 1.75 Ounces | | Package Length:
| 6.0 inches | | Package Width:
| 2.5 inches | | Package Height:
| 1.7 inches | | Package Weight:
| 0.25 pounds | | Average Customer Rating:
|  based on 1 reviews |
| | | | Customer Reviews: | |
Average Customer Review:
 ( 1 customer reviews )
Write an online review and share your thoughts with other customers.
Most Helpful Customer Reviews
1 of 1 found the following review helpful:
Disappointing unripe black trufflesMay 15, 2012
By Serious music junkie
5/15/12: I received the black truffles I ordered and am very disappointed with them. They have absolutely no aroma at all and they taste like dirt smells. RIPE truffles have a wonderful, earthy, garlicky, distinct aroma. These were void of any aroma at all. I was really counting on these being ripe when they arrived as I was hosting a dinner party and the menu contained truffle dishes (so I had to completely revise my menu).
I contacted the supplier (which took many attempts) and they said their truffle expert (who is currently traveling back from Italy) would need to address the issue. I am awaiting their response and will finish my review of this product based on their customer service and the end result of the truffles (assuming they finally ripen). For now, I have rated this item 1 star but will upgrade the rating if warranted.
Will update this post when I hear back from the supplier. . . . .
5/16/12: Here's an update. . .
Part 1: After several attempts to contact the supplier (FungusAmongus), I was finally able to get a response after sending an inquiry through their contact webform. FungusAmongus sent me an email and asked that I speak with their truffle expert (name withheld). The expert proceeded to tell me that the product was actually a "summer" truffle and that summer truffles don't have a smell or taste. I know this is absolutely UNTRUE as I have used both summer and winter truffles and both have very distinct and pronounced tastes and aromas (though black winter truffles are "louder"). At any rate, the expert said he would authorize a refund and that I just needed to work out that part with FungusAmongus. So I left several voice mails, email messages, and even tried to contact them through their own contact webform. NO RESPONSE.
Part 2: I contacted Amazon's customer service and within 5 minutes they generated a full refund. PROBLEM SOLVED!
FINALLY: I will never do business with this supplier because their products are very poor, are misrepresented, and their customer service is terrible.
Dear Amazon: thank you SO MUCH for your help in getting this issue resolved and for providing excellent customer service!
| | |
|
