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Daily Specials
•Pasta
•Dessert
•Truffles
•Coffee
•Honey-Jelly
•Sauce
Daily Categories
•Pastas
•Vinegar-Oil
•Sauces
•Vegetables
•Coffee
•Desserts
•Honey-Jelly
•Truffles-Mushrooms
•Beverages
•Accessories
About Products
•Pasta
•Desserts
•Coffee
•Jelly-Jams
•Olive Oil
•Vinegar
Other Services
•Recipes
•CookBooks
•Gift
Certificates
•Authors
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Frequently
Asked Questions
- How
do I know if my order was placed?
Upon submitting an order you will immediately be presented with a
printable on-screen receipt.
- Can I send an email to check on the status of my order?
Yes, email your requests to info@gustobene.com
.
- What kind of credit card can I use to purchase?
GUSTOBENE currently accepts Visa, MasterCard, Discover and AmericanExpress.
- When
will my order arrive?
Depending on which product you ordered, your product will ship in 1 to
3 business days via UPS Ground Service. Please allow up to 7 business
days for delivery. However, our experience shows delivery times are
usually considerably shorter.
We deliver to both residential and commercial addresses
throughout the United
States
& Canada.
We will not ship to mailing addresses that are P.O. Box
locations. Additional shipping services
can be arranged, please email us with your request. Additional charges
will apply.
- Can I make changes to the delivery address?
If you would like to make changes to the delivery address
on your order please notify us as soon as possible. We will be
happy to make any necessary changes as long as:
(1.)
the order has not yet been delivered; or
(2.) the order is not in the process of being delivered.
Once your gift order has been processed and is in transit, we will
be unable to make any changes to the order.
- Is there sales tax on my order?
Orders shipped to a Pennsylvania address will be charged a 6% sales tax.
- What
are your basic shipping and handling charges?
Our shipping and handling charges within the United
States
are calculated from your total sales, for example:
Total Sales
Orders Shipping Charges
Up to $40.00
$7.50
$40.01 and
over 18% of total order
- Can I cancel my order?
If you would like to cancel your order, please notify GUSTOBENE.com as
soon as possible. We will be able to cancel your order as long as:
(1.) the order has not yet been
delivered; or
(2.) the
order is not in the process of being delivered.
Once your order has been processed
and is in transit, GUSTOBENE will be unable to make any changes to the
order.
You may request an order
cancellation by email to info@gustobene.com
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